A Deep Look at Schools: Exploring Organizational Support from an Employee Perspective

Authors
marzieh mottaghi
Hosein Abdollahi
Ali Khorsandi
Allameh Tabataba'i
Abstract
The aim of this study is to investigate organizational support in educational institutions. The study population is elementary, junior high and senior high schools for girls and boys in District 15 of Tehran. The study sample includes 17 educational and administrative staff of schools (11 teachers, 3 assistants and 3 principals) and 3 experts in the field of human resources (an expert in charge of welfare and cooperation of the Education Department of District 15, an expert in women and youth affairs of one of the Education Departments and a manager of the Human Resources Development Department in a private company). This research was conducted using a qualitative and phenomenological method, in the form of semi-structured interviews, then the data were classified using open, axial and selective coding. The results of coding and data analysis indicate a major difference in the level of organizational support in the Education Department and other government institutions. Also, the analysis of the results indicates that many teachers do not have a precise definition of the concept of organizational support and mainly consider this category to include financial support and consider financial and welfare factors (male teachers) and emotional and financial factors (female teachers) to be the most influential factors on organizational support and its perception. Also, the data analysis indicates that the status and status of teachers in society in the past was much higher than it is now, and teachers enjoyed more support from students' parents and society, and all the people present in the study unanimously called for increased financial and judicial support. In this regard, fundamental changes in upstream documents and laws and training in organizational support and its components in in-service courses for teachers can greatly affect the creation of a supportive organization and culture in the education and training organization; such conditions can be effective in improving the morale and motivation of teachers in schools and return the lost status and dignity of teachers to them.
Keywords
organizational structural support
organizational behavioral support
educational institutions
Lived experiences of teachers
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